In the past few weeks Microsoft observed another Microsoft 365 service outage leaving many of our clients unable to access multiple, if not all the Microsoft 365 services.  During the outage, our service desk received numerous tickets inquiring about the status of the outage and where these organizations can find the latest update regarding the service.  We always refer our clients to review the latest status update via https://status.office.com.  This site will inform any user of any known issues that could be preventing them from signing into their Office 365 service dashboard.

There is an option to email up to 2 email addresses when any incident or advisory occurs for any Microsoft Service in the Admin->Service Health

To enable this feature, follow these steps:

  1. Log in to Microsoft 365 Admin Center via https://portal.office.com
  2. Select Health and then Service Health on the left-hand blade.