Client Support

Let Nimbus Logic guide you through any questions or issues you may be experiencing

Submit a Support Ticket

Submit a support ticket, your ticket will be promptly serviced and you will receive a response from our team shortly.  Click here to submit a support ticket. Or email

For ZIXMAIL, AND OTHER ZIX PRODUCTS ( except Zix Gateway Business Edition )

Customer support: 888-576-4949. Business hours are from 7 am CT to 7 pm CT.  or email


Knowledge Base

You may refer to our knowledge base for helpful articles and tutorials arranged by topic.  Click here to view our knowledge base.

Start a remote support session

Nimbus Logic uses remote screen sharing provided by to better assist you.

Contact Us

Nimbus Logic LLC
90 State Street Suite 700
Albany, NY 12207
Tel: (516) 500-1016